Q888 Terms and Conditions — A Complete Guide to Using the Platform

1 General Terms & Applicability

These terms and conditions apply to the q888 platform (https://q888.si) and all associated mobile applications and services. The company operating q888 has established these terms and reserves the right to amend them at any time.

These terms constitute a legally binding agreement between you and q888. Continued use of the platform signifies your acceptance of the most current version of these terms.

• These terms apply to all services and games offered by q888
• Additional terms may apply to specific games or promotions
• Additional terms supplement these general terms — they do not replace them
• In the event of any conflict, the general terms shall take precedence

2 Account Registration & Eligibility

To open an account with q888, you must provide accurate and complete information. Registering with false information is strictly prohibited and may result in account termination.

• Users must be at least 18 years old to register
• Each individual may open one account only
• The name, date of birth, and address provided at registration must be accurate
• A valid email address or mobile number is required to create an account
• The account is for the registered user's personal use only
• Operating an account on behalf of a third party is prohibited

Q888 reserves the right to verify any account at any time. Failure to respond to a verification request may result in the account being temporarily suspended.

3 Age Verification & KYC Process

Q888 is committed to protecting minors from gambling. Identity verification is mandatory for all withdrawals and deposits above a certain amount.

• Copy of National ID (NID) or passport
• A recent selfie holding your ID
• Bank statement or mobile banking statement (where applicable)
• Proof of address (utility bill or bank letter)

Withdrawals will be restricted until your KYC verification is complete. This process is in place to protect your account and funds.

4 Deposit & Payment Policy

Deposits at q888 can be made via mobile banking, bank transfer, and various e-wallet methods. All deposits are credited to your account instantly.

• Minimum deposit amount: BDT 500
• No additional charges on deposits
• Only use payment methods registered in your own name
• Third-party payments are not accepted and will be returned
• Suspicious transactions may be placed on hold pending verification

5 Withdrawal Policy & Process

Your account must be verified before you can make withdrawals from q888. Withdrawal requests are typically processed within 1–3 business days.

• Minimum withdrawal amount: BDT 1,000
• Withdrawals may only be made using the same payment method used for the original deposit
• If you have an active bonus, wagering requirements must be met before a withdrawal can be made
• Withdrawals will be limited until KYC is completed
• Withdrawals may be suspended pending investigation in cases of suspicious activity

6 Bonus & Promotion Terms

All bonus offers on q888 are subject to specific terms and conditions. Please read the relevant terms carefully before claiming any bonus.

• Welcome bonus wagering requirements are typically 20–30x
• Bonus funds cannot be withdrawn directly — winnings from bonus play are eligible for withdrawal
• If wagering requirements are not completed within 30 days of receiving a bonus, the bonus will be forfeited
• A new bonus cannot be claimed while another bonus is active
• Certain games may be excluded or restricted from bonus wagering
• If bonus abuse is detected, both the bonus and any associated winnings will be voided

Q888 reserves the right to modify or discontinue any bonus program at any time. The terms of bonuses already in progress are generally not subject to change.

7 Gaming Rules & Fair Play

All games on q888 are powered by internationally certified RNG (Random Number Generator) technology and are regularly audited by independent third parties.

• Winnings resulting from a technical error may be voided
• Any attempt to manipulate game outcomes will result in account closure
• Q888 is not liable for game interruptions caused by network issues
• In Live Dealer games, the dealer's decision is considered final
• In Sports Betting, bets may be voided if there is a clear error in the odds

8 Prohibited Activities

The following activities are strictly prohibited on the q888 platform. Any violation may result in permanent account suspension and forfeiture of funds.

• Creating or operating multiple accounts
• Abusing bonuses or using bonus hunting strategies
• Money laundering or suspicious financial activity
• Using automated bots or software to play games
• Exploiting platform bugs or technical errors
• Sharing your account with other users
• Operating an account on behalf of a minor

9 Responsible Gaming Policy

Q888 firmly believes that gaming is a form of entertainment — not a source of income. We place the highest priority on our users' mental well-being and financial safety.

• Daily, weekly, or monthly deposit limits can be set at any time
• You can temporarily self-lock your account for 1–30 days or block it permanently
• You may request a cooling-off period at any time
• Reality check notifications are available to help you stay in control
• If you need help, our support team is available 24/7

For more information, visit our Responsible Gaming page View.

10 Account Suspension & Closure Policy

Q888 reserves the right to suspend or permanently close accounts for the following reasons:

• Any breach of these terms and conditions
• Failed KYC verification or submission of false information
• Suspicious financial activity or attempted fraud
• Managing Multiple Accounts
• At your own request (self-exclusion)

Upon account closure, any legitimate funds remaining in the balance are generally refunded, though funds may be held during an ongoing investigation.

11 Privacy & Data Protection

Q888 is committed to protecting your personal information. All data is collected, used, and secured in accordance with our privacy policy.

• Your information is never sold to third parties
• Your information may be shared with regulatory authorities upon request
• All data is protected with 256-bit SSL encryption
• You may request a copy of your data at any time

For more details, please visit our Privacy Policy Read.

12 Terms Changes & Updates

Q888 reserves the right to update these terms and conditions at any time. Users will be notified of significant changes via email or an on-platform notice.

• Continued use of the platform after any changes constitutes acceptance of the updated terms
• If you do not agree to the updated terms, you may request account closure
• The latest version of these terms is always available on this page
• Any disputes will be settled under q888's legal jurisdiction

If you have any questions about these terms and conditions, please contact our support team.